Contact Us

​​​​​​​​To contact the NTSB about any of the topics below, please see the specific contact information. For issues not included below, please use the contact form​.

Media

For media inquiries, contact ntsbmediarelatio​ns@ntsb.gov.

Family Assistance

To contact Family Assistance, please email assistance@ntsb.gov.

• Information for Survivors, Families, & Friends
  
• Family Assistance Response Community​
  

Reporting an Accident

• I am a pilot and ​want to report an aviation accident: See the aviation accident / incident reporting requirements page​ for full details on the process.​
  
• ​​​​​​I am a public safety officer and want to report an accident: To report an incident/accident, please call 1-844-373-9922 or 202-314-6290 to speak to a watch officer at the NTSB Response Operations Center (ROC) in Washington, DC (24/7).

  Download A Guide to Responding to a Transportation Accident​.​
  

• I witnessed an accident: Please prepare a statement and email it to witness@ntsb.gov. Please be sure to include a telephone number so that an investigator may contact you directly if necessary.

Report a TCAS Resolution Advisory​​

Please see the report an accident page for details on submitting your TCAS resolution advisory.

Reports, Publications, & Investigation Dockets

• I want a copy of a report: see:
  • Investigation Reports
  • Safety Research Reports, and
  • Agency Plans & Reports​ for lists of available reports
  • ​​or email pubinq@ntsb.gov for assistance.
• ​ I Want a copy of an accident docket: Search the Docket Management System​ or email dockets@ntsb.gov.
• I can't locate the docket:​ Pl​ease email ​ dockets@ntsb.gov.

FOIA Requests

• Please see our FOIA information page​ for details on making a FOIA request.

Accident Data

• I would like to browse published data and statistics summaries: See Statistical Reviews​.
• I n​eed help using CAROL: See the CAROL help page​​.
• I have suggestions to improve CAROL: Please email your suggestions to safti@ntsb.gov
• I would like to download the NTSB aviation ​accident data: See the accident data page​ for datasets and instructions.
• I need help conducting a search of accident data: Please email your question​ to data@ntsb.gov. Please provide the following:
  • First and Last Name [required]
  • Email [required]
  • Phone Number [optional]
  • Description of your question [required]​

Advocacy

For any of the issues below, please email SafetyAdvocacy@ntsb.gov.

• I want to discuss advocacy opportunities
• I am requesting a presenter or testimony
• I want more information on the Most Wanted List
• I want more information on an NTSB event

Correspondence

For any of the issues below, please email correspondence@ntsb.gov.

• I would like the status of a petition for reconsideration
• I would like general information about the NTSB
• I have a question or comment for the Chair or a board member

Safety Recommendations

For any of the issues below, please email ExecutiveSecretariat@ntsb.gov.

• I received a letter from the NTSB regarding one or more safety recommendations and I have a question.
• I am responding to a letter from the NTSB regarding one or more safety recommendations.

​Website

For any of the issues below, please email webmaster@ntsb.gov.

• Comment on a web page
• Report an accessibility issue on the website
• Report a security issue on the website

Other

• Vehicle safety concerns: Please report vehicle safety problems​ to NHTSA.
• I have an invention that will help improve safety: Please contact the Department of Transportation.
  
• I want to report a problem that happened on my flight: Please contact the Office of Aviation Consumer Protection.​
  
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