Family Assistance

​​​​ TDA banner image.​​​​​​​​ ​​​​​​The NTSB's Transportation Disaster Assistance Division (TDA) is responsible for the agency's family assistance program and operations.

TDA addresses the needs of survivors and the families and friends of those involved​ in transportation accidents the NTSB investigates by coordinating federal government resources to support:

  • local, state, tribal and federal government agencies;
  • nongovernmental and private organizations; and
  • transportation operators.

TDA also serves as the primary agency contact for survivors, families and friends of those involved to address questions, provide investigative updates, and offer information about available assistance through appropriate organizations.      ​​

Survivors, Families & Friends

Photo illustration of holding hands.​​When the NTSB investigates a transportation accident, TDA specialists are assigned to serve as the primary agency contact for survivors and the families and friends of those involved. Our specialists provide updates and information regarding the investigative process, including report releases and other investigative information publicly released. Specialists assist in helping those affected access family assistance resources through appropriate organizations and remain available throughout an NTSB investigation. 

 

Information for Survivors, Families, & Friends​​

Family Assistance Response Community

Photo of an emergency responder.​​During the preparedness phase of the disaster management cycle, TDA works closely with local, state, tribal and federal government agencies; nongovernmental and private organizations; and transportation operators to assist with planning an effective family assistance response following a transportation accident. Our specialists collaborate with the family assistance response community to ensure key concepts and operational aspects of a family assistance operation are understood and implemented effectively during a response. ​

 

Family Assistance Response Community