On February 12, 2019, about 1724 local time, the cruise ship Norwegian Epic was docking at San Juan Cruise Port, Pier 3 east, in San Juan, Puerto Rico, when the vessel's port bow contacted two of the pier's mooring dolphins. None of the 6,023 persons on board were injured, and there was no reported pollution. Damage to the mooring dolphins and connecting catwalks was estimated at $3.5 million, and damage to the vessel was estimated at $200,000.
The probable cause of the contact of the cruise ship Norwegian Epic with San Juan Cruise Port Pier 3 was a lack of communication and coordination between the master and pilot, which resulted in a poorly executed docking maneuver.