New NTSB Leaders Bring Data-Driven Approach to Improving Safety


Warren Randolph, NTSB chief data officer, and Jen Adler, NTSB director of the Office of Safety Recommendations and Communication

​Warren Randolph, NTSB chief data officer, and Jen Adler, NTSB director of the Office of Safety Recommendations and Communications.​​

​​​Jen Adler heads Office of Safety Recommendations and Communications; Warren Randolph is agency’s first Chief Data Officer

WASHINGTON (Feb. 27, 2024) – The National Transportation Safety Board appointed Warren Randolph as its first chief data officer and NTSB Chair Jennifer Homendy named Capitol Hill strategist Jen Adler to head the agency’s Office of Safety Recommendations and Communications. 

Randolph comes from the Federal Aviation Administration, where he served as deputy executive director of the Office of Accident Investigation and Prevention. Earlier, Randolph was director of the FAA’s Analytical Services Division, or AVP-200, where he managed a number of key programs including the Aviation Safety Information Analysis & Sharing, or ASIAS, effort. Randolph started his career in aviation as an aerodynamicist supporting multiple flight simulation platforms for the U.S. Coast Guard and U.S. Air Force. He is a private pilot with an airframe and powerplant license. Randolph earned a Bachelor of Science from Purdue University.

“Over the years Warren has worked collaboratively with the NTSB, building relationships and sharing data to advance our agencies’ mutual safety goals,” NTSB Managing Director Dana Schulze said. “He brings to his new role not just a comprehensive knowledge of data governance and data use, but a deep appreciation of the NTSB’s mission and people as well.’’

Randolph reports to Schulze; Adler to Homendy. Schulze and Homendy said data should inform every decision the agency makes. They said the NTSB recently made extensive use of data in reducing the agency’s time-to-hire and in eliminating case backlogs by decreasing the average time to complete an investigation. 

Adler brings experience in government affairs, advocacy and communications to her role as director of the office responsible for NTSB external affairs. Adler works with Congress, the media, industry, labor and other stakeholders to push for the implementation of NTSB safety recommendations. Adler, a former senior vice president with Cassidy & Associates, was communications director for the House Committee on Transportation and Infrastructure. Earlier, Adler worked for the House Committee on Natural Resources and served in other key roles on Capitol Hill. Adler earned a Bachelor of Arts degree in political science with a minor in communications from Oregon State University. 

“Jen has a sophisticated understanding of how the NTSB can best use its limited resources to make progress toward implementing safety recommendations, our most important product,” Homendy said. “We know implementing NTSB safety recommendations will save lives, and we owe it to the victims of transportation accidents and crashes to push as hard as we can.”​   

To report an incident/accident or if you are a public safety agency, please call 1-844-373-9922 or 202-314-6290 to speak to a Watch Officer at the NTSB Response Operations Center (ROC) in Washington, DC (24/7).