NTSB Issues 3 Safety Recommendations Following Investigation of Rollover Bus Crash


​WASHINGTON (June 3, 2021) — The National Transportation Safety Board issued three safety recommendations Thursday with its final report on the agency’s investigation of the fatal Sept. 20, 2019, rollover bus crash near Bryce Canyon City, Utah.

In its safety recommendations the NTSB asks the National Highway Traffic Safety Administration to:

  • Require lane departure prevention systems on new commercial motor vehicles with gross vehicle weight ratings above 10,000 pounds.
  • Require all new buses, other than school buses, with a gross vehicle weight rating above 10,000 pounds to meet a roof strength standard that provides maximum survival space for all seating positions.
  • Require all new buses, other than school buses, with a gross vehicle weight rating above 10,000 pounds to meet a window glazing standard that prevents occupant ejection.

In Highway Accident Report 21/01, the NTSB also reiterated five previously issued safety recommendations, including two concerning stability control systems for commercial vehicles, and classified five others as “Closed – Unacceptable Action/Superseded.”

The crash happened when the medium-size bus was traveling east on Utah State Route 12, operated by a 60-year-old driver and carrying 30 passengers during a trip from Los Angeles to Salt Lake City. At a recorded speed of 64 mph (in a posted 65 mph zone) the bus’s right wheels departed the right edge of the roadway. The driver steered left, and the bus went into the westbound lane. The driver then steered sharply to the right, causing the bus to become unstable. The bus then rolled 90 degrees onto its left side, sliding for about 85 feet until its roof struck the guardrail, rolled over the guardrail and came to rest on its wheels, straddling the damaged guardrail. The crash killed four passengers, 17 others suffered serious injuries, nine more suffered minor injuries, and a total of 13 of the 30 passengers were ejected from the bus. The driver was not injured.

The NTSB determined the probable cause of the crash was the driver’s failure, for undetermined reasons, to maintain the bus within its travel lane, and his subsequent steering overcorrections, which caused the bus to become unstable and roll over. Factors that contributed to the severity of the crash include:

  • The bus roof’s deformation and collapse, which created ejection portals and compromised passengers’ survival space.
  • The National Highway Traffic Safety Administration’s failure to develop and issue standards for bus roof strength and window glazing to enhance the protection of bus passengers.

The lack of passenger lap/shoulder belts on the bus contributed to the ejections and the severity of injuries.

Seating chart of the medium-size bus involved in the fatal Sept. 20, 2019, crash. 

(This seating chart of the medium-size bus involved in the fatal Sept. 20, 2019, crash near Bryce Canyon City, Utah, details the seating position and injury severity of the occupants. Of the 30 passengers aboard, 13 were ejected from the bus during the crash sequence. NTSB graphic by Christy Spangler)

NTSB investigators determined driver experience, licensing, alcohol or drug use, fatigue, distraction, and/or medical issues were not factors in the crash, nor was the mechanical operation of the bus. Similarly, highway design, markings, signage and friction characteristics of the highway were not considered as factors in the crash. Motor carrier operations and state or federal oversight of the motor carrier, America Shengjia, were also ruled out as factors in the crash.

“This crash highlights the role that technology can play in preventing bus crashes,” said Rob Molloy, Director of the Office of Highway Safety at the NTSB. “A lane departure prevention system could have kept this crash from happening by keeping the bus in its travel lane. An electronic stability control system could have helped maintain the bus’s stability during the driver’s steering overcorrections, preventing the bus rollover,” said Molloy.

Highway Accident Report 21/01 is available online at https://go.usa.gov/x6TBP, and the docket for the investigation is available at http://go.usa.gov/xH3g3.

To report an incident/accident or if you are a public safety agency, please call 1-844-373-9922 or 202-314-6290 to speak to a Watch Officer at the NTSB Response Operations Center (ROC) in Washington, DC (24/7).