WASHINGTON (Jan. 30, 2018) — An internal defect in a commercial airliner engine caused an uncontained engine failure resulting in a fire and the emergency evacuation of all aboard, the National Transportation Safety Board said Tuesday.
American Airlines flight 383, a Boeing 767 bound for Miami, was on its takeoff roll at Chicago O’Hare International Airport Oct. 28, 2016, when a turbine disk in the right engine failed, sending metal fragments through a fuel tank and wing structure. The flight crew rejected the takeoff just as the jetliner approached takeoff speed and stopped the airplane on the runway. All 161 passengers and 9 crewmembers evacuated as emergency responders battled the fuel-fed fire. The airplane was damaged beyond repair. One passenger was seriously injured.
The failed turbine disk was recovered in four pieces, one of which weighed 57 pounds and was found more than a half mile from the airplane. Through extensive examination of the disk fragments at the NTSB lab in Washington investigators determined there was a subsurface defect in the disk at the time of manufacture. Because of the nature of the defect and the limits of inspection methods, the NTSB concluded the defect was likely undetectable when the disk was produced in 1997.
Right side of American Airlines flight 383, a Boeing 767-323, following an uncontained engine failure and subsequent fire on the runway at Chicago O’Hare International Airport on Oct. 28, 2016. (NTSB Photo by Ed Malinowski)
Investigators further determined the defect had been propagating microscopic cracks in the disk for as many as 5,700 flight cycles – one takeoff and one landing – prior to the accident. Although the disk had been inspected in January 2011, the NTSB said the internal cracks were also most likely undetectable at that time because the current required inspection methods are unable to identify all subsurface defects.
“Even though there have been significant advances in the safety performance of passenger airplanes over the last few decades, this accident shows that there’s still improvements that can be made,” said NTSB Chairman Robert L. Sumwalt. “Current inspection methods – those that can fail to uncover a defect in a safety critical component of an airliner – need a closer look.”
The NTSB determined the pilots made the appropriate decision to abort the takeoff and shut down the damaged engine. Because the pilots were working with a checklist that didn’t differentiate between an engine fire in the air from one on the ground, the undamaged engine was not immediately shut down. The passenger who was seriously injured sustained those injuries as a result of evacuating the airplane, as directed by a flight attendant, and encountering jet blast from the engine that was still running.
The NTSB’s report, approved Tuesday, details numerous problems with the evacuation, including a lack of communication between the flight deck and cabin crew, deviation by a flight attendant from emergency evacuation procedures, and the crew’s lack of coordination following the evacuation.
The NTSB also noted the flight attendants, who had difficulty using the aircraft interphones to communicate with the cockpit and passengers, were inadequately trained by American Airlines on the different interphone systems installed in its planes.
Video of the evacuation as well as accounts by flight attendants revealed many passengers disregarded pre-flight safety instructions to leave personal belongings behind and instead exited the burning airplane with carry-on luggage.
“Things can be replaced; people can’t,” said Sumwalt. “We know from many investigations of emergency evacuations that every second counts, and passengers need to follow the instructions of the crewmembers who are trying to get them out of harm’s way.”
The NTSB made one recommendation to American Airlines, one to Boeing, seven new recommendations to the Federal Aviation Administration. The NTSB also reiterated two recommendations to the FAA on emergency evacuations because that agency has yet to be favorably act upon them.
The complete accident report will be available in several weeks. The findings, probable cause and safety recommendations as well as Chairman Sumwalt’s prepared remarks and the PowerPoint presentations given today are all available at https://go.usa.gov/xn7xF.
Additional information related to this investigation, including news releases and a link to the accident docket containing more than 600 pages of supporting factual material, is available on the AA 383 accident investigation page at https://go.usa.gov/xn7xf.