NTSB Identification: LAX02LA138.
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Scheduled 14 CFR operation of Northwest Airlines, Inc.
Accident occurred Monday, April 15, 2002 in Reno, NV
Probable Cause Approval Date: 03/02/2004
Aircraft: Airbus Industrie A319-114, registration: N325NB
Injuries: 1 Serious,67 Uninjured.

NTSB investigators may not have traveled in support of this investigation and used data provided by various sources to prepare this aircraft accident report.

The airplane encountered moderate turbulence while descending for the approach into the airport and one flight attendant sustained serious injuries. The captain briefed the lead flight attendant on the expected turbulence encounter and asked that the cabin be secured early with everyone, including the flight attendants, in their seats and secured. A prearranged chime signal would notify the lead flight attendant that everyone should be in their seats. After the chime signal, everyone was seated and secured; however, a flight attendant seated in the rear of the airplane noticed that a galley upper door compartment had come open. This compartment was in line with both her head and another attendant's head, and she was concerned about objects coming out of the compartment during landing and injuring either one of them. She unfastened her restraints, got up, and secured the door. As she was returning to her seat, the airplane encountered a severe jolt, which violently slammed her into the ceiling, then the floor.

The National Transportation Safety Board determines the probable cause(s) of this accident to be:

The failure of an undetermined cabin crewmember to securely close an aft galley compartment door, which necessitated the injured crewmember leaving her seat to secure the compartment door.

Full narrative available

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