Information for Participants

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​​Please review the NTSB Visitor Requirements prior to your visit to the NTSB Training Center. It is your responsibility to read and fully comply with these requirements. Failure to comply will result in you being denied access to the Training Ce​nter. Refunds will not be granted to those who do not comply with these requirements. No exceptions!

If you have questions regarding the COVID-19 Requirements, please email StudentServices@NTSB.gov​ .



​​Transcript Requests

​The Training Center will maintain a transcript for every participant. These records will be maintained for ten (10) years.

The Training Center does not accept phone or e-mail requests for transcripts. Transcript requests must be signed by the individual students (or former student) and will only be issued after receipt of a written request submitted via email.

All transcript requests will be processed within ten (10) business days. Up to two transcripts will be processed free of charge, per student, per calendar year. An administrative fee of $15 will be charged for each additional transcript.

To obtain a transcript or have one mailed to another organization, a Transcript Request form​ should be submitted by email to StudentServices@NTSB.gov​ 

  

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Eligibility

​Those applying to attend a course should meet the admission criteria as defined in the "Who May Attend" section of the course description. Those unsure about eligibility to attend a particular course should contact StudentServices@ntsb.gov. All inquiries are welcomed and will be replied to as expeditiously as possible.

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Tuition

​As is common practice among many other federal programs offering training to federal and non-federal individuals and entities, tuition serves to offset all or a portion of the course cost. Tuition varies by course and by payment date and is based on development and delivery costs. The NTSB Training Center does not offer reduced tuition rates. 

Please contact StudentServices@ntsb.gov for group rates. 

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Applications and Payments

​​Please read the course description carefully since it contains registration, tuition payment information and deadlines.

Applications via online registration system 

The following forms of payment are accepted via online registration: American Express, MasterCard, VISA, Diners Club, Discover, debit card and business or personal check (enter the routing number and account number and the check will be processed electronically). 

NOTE:

  • Applications will no longer be accepted offline.
  • Payment must be made at the time of registration. 

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Cancellations and Refunds

​​If you are unable to attend, please complete the Cancellation/Refund Request Form​ as soon as you can, or up to 7 business days prior to the first day of the course. There is a processing charge of $100 for all refund requests. Only refund requests that meet the deadline will be honored. The Training Center will not be able to refund your payments for not attending.

To request a refund, use the Cancellation/Refund Request Form​. Please include a copy of your pay.gov receipt or your request cannot be granted. 

If you prefer to substitute a colleague in your place, please use the Substitution Form​.

Please send all requests to StudentServices@ntsb.gov

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Unscheduled Class Cancellations

​​The NTSB Training Center is open from 8:00 am to 4:30 pm, Monday through Friday, except on holidays observed by the U.S. federal government. Exceptions to the Training Center's normal operating schedule may be made in the case of inclement weather or civil emergency. In addition, since some of those who instruct at the Training Center are active transportation accident responders, there is the possibility that a class could be cancelled in the event of a major transportation disaster. 

To check on the operating status of the Training Center, dial 202-606-1900 to receive recorded Operating Status messages for the D.C. area, Federal Government, including the NTSB Training Center. 

In the event of a course being cancelled due of extreme weather, civil emergency or a major transportation disaster, the NTSB will, at its discretion: Issue a pro-rated tuition refund or allow the participant to attend the missed days during the next scheduled course. 

The NTSB will not, however, be liable for any loss that the student incurs due to the cancellation. This includes, but is not limited to, all expenses for lodging and transportation. Before purchasing a non-refundable airfare, it is recommended that the student be advised by a travel professional, or airline representative of the change/cancellation penalties associated with such restricted tickets. 

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Special Needs

​Registrants with disabilities or registrants with special dietary needs are encouraged to contact the Training Center in advance at StudentServices@ntsb.gov so reasonable accommodations may be made.

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Certificate of Training

​Each participant completing all sections of a course will receive a Certificate of Training signed by the NTSB Chair. Participants are encouraged to review the confirmation letter (sent by email) to ensure that the name printed there is exactly as it should appear on the Certificate. Any changes should be sent to StudentServices@ntsb.gov. Effort will be made to distribute training certificates at conclusion of each course. Participants whose payments are not up to date will not receive a Certificate of Training at the conclusion of their course work.

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Class Hours

​Registration opens 30 minutes before class starts on the first day of the course. Normal class hours are 8:00 am to 4:00 pm, unless otherwise indicated. Note: Travel arrangements should be made to allow for participation in all sections of the course. The building will not be open for students prior to 7:30 am.

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Food Service

​Our course schedules do not permit sufficient time for students to go out to lunch. However, options for a prepaid onsite lunch plan will be provided in your course welcome letter..

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Attire

​Appropriate attire is business casual or your organizational uniform and is entirely your preference. To accommodate different tastes in room temperature, it is recommended to dress in layers.

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Internet Access and Course Materials

​The NTSB Training Center is equipped with secure WiFi for students’ use. Please note that none of the presentations or resource materials will be provided in printed format. You are encouraged to bring a laptop computer to class; however, photos and videotaping of class materials are strictly prohibited.

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​Accommodations

​Search for accommodations in Ashburn, VA using yor favorite internet travel site.

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