Information for Participants

Transcript Requests

The Training Center will maintain a transcript for every participant. These records will be maintained for ten (10) years.

The Training Center does not accept phone or e-mail requests for transcripts. Transcript requests must be signed by the individual students (or former student) and will only be issued after receipt of a written request submitted via fax or mail.

All transcript requests will be processed within ten (10) business days. Up to two transcripts will be processed free of charge, per student, per calendar year. An administrative fee of $15 will be charged for each additional transcript.

To obtain a transcript or have one mailed to another organization, a Transcript Request form should be submitted: TranscriptRequest.pdf

Alternatively, a letter may be submitted with the following information: Full name(s) used for registration Home address Daytime phone E-mail address (if available) Month and day of birth (i.e. July 4 = 07/04) Name and address of the organization to which the transcript should be sent Signature

Submit the letter by fax or mail:

FAX: (202) 459-9388
MAIL: NTSB Training Center
Office of the Registrar
45065 Bles Park Drive
Ashburn, VA 20147-4287

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Those applying to attend a course should meet the admission criteria as defined in the "Who May Attend" section of the course description. Those unsure about eligibility to attend a particular course should contact All inquiries are welcomed and will be replied to as expeditiously as possible.

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As is common practice among many other federal programs offering training to federal and non-federal individuals and entities, tuition serves to offset all or a portion of the course cost. Tuition varies by course and by payment date, and is based on development and delivery costs. The NTSB Training Center does not offer reduced tuition rates.

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Applications and Payments

Please read the course description carefully since it contains registration, tuition payment information and deadlines.

Applications must be made ​​via online registration system

The following forms of payment are accepted via online registration: American Express, MasterCard, VISA, Diners Club, Discover, debit card and business or personal check (enter the routing number and account number and the check will be processed electronically). There is no processing fee for applications submitted through the online system. Please select your course from the course schedule and follow the link for the online application and payment.

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Cancellations and Refunds

The Training Center will not be able to accept substitution and transfer requests. If you are unable to attend, please complete the Cancellation/Refund Request Form as soon as you can, or by 3 business days prior to the first day of the course. There is a processing charge of $100 for all refund requests. Only refund requests that meet the deadline will be honored. The Training Center will not be able to refund your payments for not attending!

To request for a refund, use the Cancellation/Refund Request Form.

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Unscheduled Class Cancellations

The NTSB Training Center is open from 8:00 am to 5:00 pm, Monday through Friday, except on holidays observed by the U.S. federal government. Exceptions to the Training Center's normal operating schedule may be made in the case of inclement weather or civil emergency. In addition, since some of those who instruct at the Training Center are active transportation accident responders, there is the possibility that a class could be cancelled in the event of a major transportation disaster.

In the event that a course is cancelled because of extreme weather, civil emergency or a major transportation disaster, the NTSB will, at its discretion: Issue a pro-rated tuition refund, or Allow the participant to attend the missed days during the next scheduled course.

The NTSB will not, however, be liable for any loss that the student incurs due to the cancellation. This includes, but is not limited to, all expenses for lodging and transportation. Before purchasing a non-refundable airfare, it is recommended that the student be advised by a travel professional or airline representative of the change/cancellation penalties associated with such restricted tickets.

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Special Needs

Registrants with disabilities or registrants with special dietary needs are encouraged to contact the Training Center in advance at or 571-223-3900 so reasonable accommodations may be made.

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Certificate of Training

Each participant completing all sections of a course will receive a Certificate of Training signed by the NTSB Chairman. Participants are encouraged to review the confirmation letter (sent by email) to ensure that the name printed there is exactly as it should appear on the Certificate. Any changes should be sent to Effort will be made to distribute training certificates at conclusion of each course. Participants whose payments are not up-to-date will not receive a Certificate of Training at the conclusion of their course work. A $15 processing fee will be charged for a duplicate copy of a signed training certificate.

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Class Hours

Registration opens 30 minutes before class starts on the first day of the course. Normal class hours are 8:00 am to 5 pm, unless otherwise indicated. Note: Travel arrangements should be made to allow for participation in all sections of the course. The building will not be open for students prior to 7:30 am.

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Food Service

Tuition typically includes a complete catered lunch; beverages are provided in the morning and afternoon.

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Appropriate attire is business casual or your organizational uniform, and is entirely your preference. To accommodate different tastes in room temperature, it is recommended to dress in layers.

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Internet Access and Course Materials

The NTSB Training Center is equipped with electrical power and has non-secure WiFi. Please note that none of the presentations or resource materials will be provided in printed format. You are encouraged to bring a laptop computer to class; however, photos and videotaping of class materials are prohibited.

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