NTSB Training Center.


Transportation Disaster Response - Family Assistance


Developed for commercial transportation officials, representatives of federal agencies, staff of non-governmental relief organizations and emergency managers, this course is instrumental in understanding how any organization involved in the accident response can most effectively support the family assistance efforts.

NTSB Transportation Disaster Assistance specialists, clinicians and other professionals will present a variety of disaster response and family assistance topics.  Learn from Safety Board responders who have developed partnership programs to manage disasters.

ID Code


Dates, Tuition
and Fee

March 7-9, 2012
$1,198 early registration, by February 20, 2012
$1,248 late registration, between February 21 and 12:00 pm (noon) ET on March 6, 2012
$50 processing fee will be added to tuitions for all offline applications.  A tuition invoice can be ordered for a $15 processing fee. 
October 10-12, 2012
$1,198 early registration, by September 23, 2012
$1,248 late registration, between September 24, 2012 and 12:00 pm (noon) ET on October 9, 2012.
$50 processing fee will be added to tuitions for all offline applications.  A tuition invoice can be ordered for a $15 processing fee.

Note:  payment must be made at time of registration.


9:00 am - 5:00 pm


NTSB Training Center • 45065 Riverside Parkway • Ashburn, Virginia 20147


OPEN.  Applications are now being accepted.

Apply to Attend




  • Legal aspects of family assistance - specifics of legal protections afforded to family members
  • Conducting effective family briefings - communicating with grieving and traumatized families
  • Effective on-scene response - a start to finish look at family assistance operations
  • Successful forensic operations - communicating with families about the forensic response
  • Practical resources for family representatives - developing support skills, and self care

Performance Results

Upon completion of this course the participant will be able to:

  • Improve on-scene coordination and communication
  • Manage limited resources more effectively
  • Define the practical skills for working with grieving family members
  • Apply the skills from the class to conduct an effective family briefing  
  • Brief others in their organization about the disaster response process and the role of the NTSB
Comments from course participants

Who May Attend

  • Commercial transportation industry officials, particularly those that are in a position to set or influence policy, or have a family assistance role during transportation disasters
  • Representatives of federal agencies, particularly those that have a role in transportation disaster response
  • Representatives of non-governmental and/or private agencies that have a legitimate and recognized transportation disaster response role
  • Members of the academic community attending for research purposes (on a space-available basis)


Area hotels and restaurants


  • Washington Dulles International (IAD): 10 miles
  • Washington Ronald Reagan National (DCA): 30 miles
  • Baltimore/Washington International (BWI): 60 miles

More Information

Email TrainingCenter@ntsb.gov or call (571) 223-3900

Courses, forums and symposia are added to the schedule throughout the year.  Subscribe to the e-newsletter to learn about upcoming events and new programs: http://www.ntsb.gov/trainingcenter/list/list_mw020207.htm