NTSB Training Center.

 

Transportation Disaster Response - Family Assistance (TDA301)

Comments From Participants

When asked if the course was informative and applicable to their work…
 
  • “This course answered questions I did not know I had. I am sure my organization will incorporate this information into its emergency response plan."

  • “I came to the training charged with developing a rail family assistance program without any idea of what or how to accomplish the task. I got all I needed to do the job."

  • “A tremendous relief to feel a sense of understanding of what each agency’s role is and all of the resources they bring.”

  • “In addition to the internal training programs that our airline has, I feel fortunate to have now been exposed to elements that are essential to know in the event of emergency activation.”

  • “Information covered the full spectrum and was thorough, essential!”

  • “I have had some training on this subject before, but still learned a great deal from these experts.”

  • “It validated some things we do and we learned many new things to implement within our program. I liked the practical application, very informative and useful."

  • “I know of no other course that offers such a broad curriculum involving all of the major players in the emergency response realm.”

  • “Very well structured, and great networking with other emergency response groups."

  • “A great benefit was meeting other people in the family assistance field.”

  • “Very good reference material to read through and refer to later.”

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    When asked about the quality of the instructors…
     
  • “Very impressive group of instructors, not only in their depth of knowledge, but also their presentation style and willingness to share their knowledge and experiences.”

  • “Absolutely the most knowledgeable group of professionals we could have expected to interface with. Each topic covered fully."

  • “Hearing from people with hands-on experience is reassuring, I felt so much better informed.”

  • “Engaging, knowledgeable and informative. Instructors did an excellent job; I learned a lot more than I could have any other way.”

  • “Excellent opportunities to hear first-hand of their real-life experiences. All of the instructors were extremely knowledgeable.”

  • “It was a wonderful environment – fast paced, light but serious, and participant oriented, thank you! Special thanks to all NTSB staff for the sidebar discussions on breaks.”

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    When asked if they would recommend this course to others…
     
  • “Far exceeded my expectations and is extremely valuable to all personnel involved in this process.”

  • “Will be recommending this course to all existing sister companies and industry partners.”

  • “This course is especially relevant to a foreign carrier since it is important to understand how things work so we can coordinate our response most effectively."

  • “I am eager for others involved in our emergency response to attend this course.”

  • “I will definitely be back for more training and refer others.”

  • “Will encourage other staff and external partners to consider attending Training Center courses.”

  • “I think everyone can gain valuable knowledge from this course. I would recommend this to others in the transportation industry."

  • “Not only is this course good for new emergency responders and planners, it's also a great refresher for all."

  • “This is the third course I have attended at the NTSB Training Center, and all three have been first rate."
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