Highway Accident Report

Adopted: MARCH 13, 1992
AUGUST 3, 1991

NTSB Number: HAR-92/01
NTIS Number: PB92-916201


On June 26, 1991, about 1:50 p.m., a Greyhound bus traveling from Cleveland, Ohio, to Washington, D.C., ran off the right side of the roadway and overturned on the Pennsylvania Turnpike near Donegal, Pennsylvania. One passenger was fatally injured, the driver and 14 passengers were injured, and 1 passenger was uninjured.

On August 3, 1991, about 6:45 a.m., a Greyhound bus traveling from New York City to Buffalo, New York, ran off the right side of the roadway, and overturned on State Route 79 near Caroline, New York. The driver and 33 passengers were injured, and 5 passengers were uninjured.

The National Transportation Safety Board determines that the probable cause of the Donegal and Caroline accidents was the failure of Greyhound Lines, Inc., to ensure that the busdrivers had adequate training and experience to operate intercity buses safely, resulting in their inability to control their vehicles, which ran off the road and overturned.

The safety issues addressed in this report include:

Greyhound's monitoring and evaluation of new driver progress during the training andlicensing processes.

The adequacy of behind-the-wheel training for new, inexperienced Greyhound busdrivers.

The adequacy of Greyhound busdriver route directions.

As a result of its investigation, the Safety Board issued safety recommendations to Greyhound Lines, Inc., and the U.S. Department of Labor.


As a result of its investigation, the National Transportation Safety Board made the following recommendations:

-to Greyhound Lines, Inc.:

Implement a new driver certification program designed to identify those drivers experiencing driving-skill-related difficulties as they progress through the training, licensing, and cubbing processes. The proqram should include a provision for remedial training and supervised behind-the-wheel driving experience. (Class II, Priority Action) (H-92-13)

Review the 'cubbing' program as currently defined to ensure that it is being consistently adhered to throughout the company. (Class II, Priority Action) (H-92-14)

Standardize the process for developing and presenting route directions provided to drivers and ensure that the directions are correct and easy to comprehend. (Class 11, Priority Action) (H -9 2 -1 S).

During cubbing, provide new busdrivers with behind the-wheel training that will prepare them to drive during conditions frequently encountered in their operating regions, such as mountainous terrain inclement weather, or excessive traffic congestion. (Class II, Priority Action) (H-92-16)

Develop effective policies that allow employees to turn down driving assignments and report off duty when they are impaired by lack sleep or are otherwise unfit for duty. (Class II, Priority Action) (H-92-17).

--to the U.S. Department of Labor

Increase the scope of the commercial truckdriver apprenticeship program to include commercial busdrivers. (Class II, Priority Action) (H-92-18)