How and Where to Make a FOIA Request? 

FOIA requests must be in writing, and may be submitted in one of three ways:

  1. via form at submit an online Request,
  2. via fax to (240) 752-6257, or
  3. via postal mail to:

    National Transportation Safety Board
    Attention: FOIA Requester Service Center, CIO-40
    490 L'Enfant Plaza, S.W.
    Washington, DC 20594-2000

Before making a FOIA request, however, each requester should search the NTSB website to verify that the information they seek is not publicly available.  In submitting a FOIA request, requesters should reasonably describe the records sought. 5 U.S.C. § 552(a)(3)(A). Courts have stated that a request reasonably describes records sought if the agency is able to determine precisely what records are being requested. Congress has issued guidance on this requirement:

The law requires that each request must reasonably describe the records being sought. This means that a request must be specific enough to permit a professional employee of the agency who is familiar with the subject matter to locate the record in a reasonable period of time. Requesters should make requests as specific as possible. If a particular document is required, it should be identified precisely, preferably by date and title. However, a request does not always have to be that specific. A requester who cannot identify a specific record should clearly explain his or her needs. H.R. Rep. No. 109-226 at 8 (2005).

When Should I Expect to Receive Feedback on My FOIA Request?

Upon receipt, the FOIA Officer will direct the request to the appropriate NTSB FOIA Representative. The FOIA representative will respond to the request no later than 20 workdays after receipt, as required by the FOIA statute. When it is necessary to forward a request to another installation such as a field office for response, the time limit begins upon receipt by the field office. A time extension, not to exceed an additional 10 workdays, may be taken in certain circumstances. However, the requester must be notified in writing that an extension is being taken, the reason(s) for taking the extension, and the anticipated date of the FOIA response.

A FOIA response must advise the requester of the records that the NTSB intends to disclose or to withhold, the exemption(s) authorizing the withholding (including a citation or summary of each exemption), and a strong justification for withholding the record(s). Normally the records to be disclosed will be provided with the response letter. If the records are not provided with the letter, they will be sent as soon as possible thereafter.

Processing of FOIA Requests

The NTSB uses three processing tracks in processing FOIA requests:

The NTSB FOIA Office places every request that seeks "any and all" information from a specific investigation on Track 3

How Can I Check on My NTSB Request?

Sign in to the NTSB FOIA Public Access Link by clicking FOIA Request Status and follow instructions.

NTSB FOIA Contacts

Chief FOIA Officer: Robert Scherer
Director, Office of the Chief Information Officer

The Chief FOIA Officer is a senior official who oversees the NTSB's FOIA program.

FOIA Public Liaison: Melba D. Moye
Chief, Records Management Division, (202) 314-6540

The FOIA Public Liaison serves as the supervisory official to whom a FOIA requester can raise concerns about the service the FOIA requester has received from the FOIA Requester Service Center, following an initial response from the Service Center staff.

FOIA Requester Service Center for the NTSB: (202) 314-6540 or (800) 877-6799 The FOIA Requester Service Center specialists assist FOIA requesters seeking information concerning their FOIA requests or the agency's FOIA response.