NTSB Identification: NYC04LA107.
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Scheduled 14 CFR Southwest Airlines Company
Accident occurred Wednesday, April 14, 2004 in Beach Haven, NJ
Probable Cause Approval Date: 12/28/2004
Aircraft: Boeing 737-700, registration: N448WN
Injuries: 1 Serious,121 Uninjured.

NTSB investigators may not have traveled in support of this investigation and used data provided by various sources to prepare this aircraft accident report.

The airplane encountered moderate turbulence in cruise flight at 21,000 feet. The passengers were seated and the fasten seatbelt sign was illuminated. The flight attendants were also instructed to take their seats. While attempting to sit down, a flight attendant fell to the floor and suffered a fractured ankle.

The National Transportation Safety Board determines the probable cause(s) of this accident to be:

An encounter with turbulence during cruise flight.

Full narrative available

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