NTSB Identification: NYC02IA117.
The docket is stored in the Docket Management System (DMS). Please contact Records Management Division
Scheduled 14 CFR (D.B.A. US Airways Express)
Incident occurred Monday, June 17, 2002 in Washington, DC
Probable Cause Approval Date: 06/25/2003
Aircraft: Dornier 328, registration: N439JS
Injuries: 1 Minor,13 Uninjured.

NTSB investigators used data provided by various sources and may not have traveled in support of this investigation to prepare this aircraft incident report.

While the flight attendant was attempting to lock the door from inside the airplane, ground service personnel locked it from the outside of the airplane, catching the flight attendant's hand, fracturing her finger and wrist. The procedure for the Dornier 328 aircraft was for ground personnel to close the door flush with the fuselage, and the flight attendant to lock it.


The National Transportation Safety Board determines the probable cause(s) of this incident to be:

The ground service personnel's failure to follow company procedure, which resulted in the flight attendant sustaining a serious injury.

Full narrative available

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