NTSB Identification: LAX90LA189.
The docket is stored on NTSB microfiche number 43481.
Accident occurred Friday, May 18, 1990 in HILO, HI
Probable Cause Approval Date: 11/23/1992
Aircraft: McDonnell Douglas 369E, registration: N1602N
Injuries: 1 Serious,4 Uninjured.

NTSB investigators may not have traveled in support of this investigation and used data provided by various sources to prepare this aircraft accident report.

THE PASSENGERS BEGAN DISEMBARKING THE HELICOPTER UPON RETURNING FROM A SIGHT SEEING FLIGHT. A PASSENGER EXITING THE RIGHT FRONT DOOR USED THE HAND ASSIST STRAP. HER REACH DID NOT ENABLE HER TO HOLD ON TO THE ASSIST STRAP AND REACH THE LANDING SKID WITH HER FOOT. SHE RELEASED THE HAND STRAP AS HER FOOT TOUCHED THE LANDING GEAR SKID AND SHE SLIPPED FRACTURING HER ANKLE.

The National Transportation Safety Board determines the probable cause(s) of this accident to be:

IMPROPER SUPERVISION AND ABSENCE OF ASSISTANCE BY THE COMPANY TO PASSENGERS DISEMBARKING THE HELICOPTER.

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