NTSB Identification: MIA00LA267.
The docket is stored in the Docket Management System (DMS). Please contact Records Management Division
Scheduled 14 CFR (D.B.A. DELTA AIRLINES INC. )
Accident occurred Wednesday, September 20, 2000 in ATLANTA, GA
Probable Cause Approval Date: 10/17/2001
Aircraft: Boeing 767-332ER, registration: N172DZ
Injuries: 3 Serious,17 Minor,230 Uninjured.

NTSB investigators may have traveled in support of this investigation and used data provided by various sources to prepare this aircraft accident report.

The flight was descending out of FL290, when it encountered severe turbulence. The first officer was the pilot flying at the time, the speed brakes were extended, the airspeed was 290 knots, and weather radar was in use, with no indications of conditions associated with turbulence. There were no reports of turbulence from either air traffic control (ATC), or other aircraft. The seat belt sign was "ON" for 10 minutes prior to the accident. At the time of the accident the flight attendants were in the galleys and aisles performing cabin duties associated with the beginning of descent. When the turbulence was encountered, they were thrown initially upward, and then deposited into various positions on the floor and seats. Passengers who had not fastened their seat belts were also thrown vertically upward, and then back down. The flight was provided priority handling for landing, and landed at Atlanta without further incident. According to the flight attendants the flight had encountered "a little chop" while climbing. The "fasten seatbelt" sign was off until they encountered an area of moderate turbulence when the "fasten seatbelt" sign came on and the captain made an announcement. The sign did not go out for the remainder of the flight. The flight attendants had just finished the beverage service and the galley carts were being restocked. The airplane "buffeted for 4-6 seconds." Three flight attendants in the aft galley were "pretty badly hurt." Five flight attendants and three passengers were transported to area hospitals for their injuries.

The National Transportation Safety Board determines the probable cause(s) of this accident to be:

an in-flight encounter with turbulence in clouds during a normal descent, resulting in serious injuries.

Full narrative available

Index for Sep2000 | Index of months