Appendix I: NTSB Strategic Goals and Strategic Objectives

Measuring our Success
The success of the strategic plan will be measured by the establishment of performance measures and targets that will be reviewed on an annual basis.

Goal 1: Conduct effective accident investigations
Number of products adopted by the Board
Average time (in months) to complete Board-adopted products
Number of aviation international cooperative activities completed
Percent of transportation disaster assistance support provided to major aviation and rail accident investigations, as legislated
Number of outcome-oriented safety results (legislation, federal rule, industry symposium, or lessons learned) involving industry or government stakeholders following outreach efforts
Goal 2: Recommend and advocate actions to improve transportation safety
Number of safety recommendations adopted over the last 5 years
Number of non-traditional methods used to address, and advocate for, safety recommendations
Percent of Most Wanted List issue areas that are new to the list
Goal 3: Conduct fair and expeditious adjudication of airman and mariners appeals from the Federal Aviation Administration and the U.S. Coast Guard enforcement actions and certificate denials
Percentage of total cases disposed of during the fiscal year
Total number of non-emergency enforcement backlog cases
Goal 4: Provide outstanding mission support
Obtain an audit opinion on financial statements to ensure records are maintained to the highest level of integrity
Increase integration of IT solutions into the NTSB's mission and administrative processes
Obtain positive responses to FISMA, FOIA, and other oversight body reports
Implement the NTSB Safety and Occupational Health Program
Develop and implement a Strategic Hiring Plan
Increase the percentage of employee participation in formal and informal development programs
Implement diversity and inclusion organizational development activities


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Table of Contents

A Message from the Chairman

About the NTSB
Legislative Mandate
Core Values

Strategic Goal No. 1

Strategic Goal No. 2

Strategic Goal No. 3

Strategic Goal No. 4

Appendix I
Measuring Our Success

Appendix II
Key Factors
Evaluation and Planning


Strategic Plan