When asked if the course was informative and applicable to their work…
course answered questions I did not know I had. I am sure my
organization will incorporate this information into its emergency
came to the training charged with developing a rail family
assistance program without any idea of what or how to accomplish the
task. I got all I needed to do the job."
tremendous relief to feel a sense of understanding of what each
agency’s role is and all of the resources they bring."
addition to the internal training programs that our airline has, I
feel fortunate to have now been exposed to elements that are
essential to know in the event of emergency activation."
- "Information covered the full spectrum and was thorough,
have had some training on this subject before, but still learned a
great deal from these experts."
validated some things we do and we learned many new things to
implement within our program. I liked the practical application,
very informative and useful."
know of no other course that offers such a broad curriculum
involving all of the major players in the emergency response realm."
well structured, and great networking with other emergency response
great benefit was meeting other people in the family assistance
good reference material to read through and refer to later.”
When asked about the quality of the instructors…
impressive group of instructors, not only in their depth of
knowledge, but also their presentation style and willingness to
share their knowledge and experiences."
- "Absolutely the most knowledgeable group of professionals we
could have expected to interface with. Each topic covered fully."
- "Hearing from people with hands-on experience is reassuring,
I felt so much better informed."
- "Engaging, knowledgeable and informative. Instructors did an
excellent job; I learned a lot more than I could have any other
- "Excellent opportunities to hear first-hand of their
real-life experiences. All of the instructors were extremely
was a wonderful environment – fast paced, light but serious, and
participant oriented, thank you! Special thanks to all NTSB staff
for the sidebar discussions on breaks.”
When asked if they would recommend this course to others…
exceeded my expectations and is extremely valuable to all personnel
involved in this process."
be recommending this course to all existing sister companies and
course is especially relevant to a foreign carrier since it is
important to understand how things work so we can coordinate our
response most effectively."
- "I am
eager for others involved in our emergency response to attend this
will definitely be back for more training and refer others."
encourage other staff and external partners to consider attending
Training Center courses."
think everyone can gain valuable knowledge from this course. I would
recommend this to others in the transportation industry."
only is this course good for new emergency responders and planners,
it's also a great refresher for all."
is the third course I have attended at the NTSB Training Center, and all
three have been first rate."
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