Developed for commercial transportation officials, representatives of federal agencies, staff of non-governmental relief organizations and emergency managers, this course is instrumental in understanding how any organization involved in the accident response can most effectively support the family assistance efforts.

NTSB Transportation Disaster Assistance specialists, clinicians and other professionals will present a variety of disaster response and family assistance topics.  Learn from Safety Board responders who have developed partnership programs to manage disasters.

March 10-12, 2009
$715 for all applications with payment received no later than February 10, 2009
$797 for all applications with payment received February 11 - March 4, 2009
$847 for all applications with payment submitted between March 5 and 12:00 pm (noon) ET on March 9, 2009
$50 processing fee will be added to tuitions for all offline applications (starting October 1, 2008)

October 20-22, 2009
$715 for all applications with payment received no later than September 20, 2009
$797 for all applications with payment received September 21 - October 13, 2009
$847 for all applications with payment submitted between October 14 and 12:00 pm (noon) ET on October 19, 2009
$50 processing fee will be added to tuitions for all offline applications (starting October 1, 2008)

• Legal aspects of family assistance - specifics of legal protections afforded to family members
• Conducting effective family briefings - communicating with grieving and traumatized families
• Effective on-scene response - a start to finish look at family assistance operations
• Successful forensic operations - communicating with families about the forensic response
• Practical resources for family representatives - developing support skills, and self care

• Improve on-scene coordination and communication
• Manage limited resources more effectively
• Define the practical skills for working with grieving family members
• Apply the skills from the class to conduct an effective family briefing  
• Brief others in their organization about the disaster response process and the role of the NTSB

Comments from course participants

• Commercial transportation industry officials, particularly those that are in a position to set or influence policy, or have a family assistance role during transportation disasters
• Representatives of federal agencies, particularly those that have a role in transportation disaster response
• Representatives of non-governmental and/or private agencies that have a legitimate and recognized transportation disaster response role
• Members of the academic community attending for research purposes (on a space-available basis)

Email TrainingCenter@ntsb.gov or call (571) 223-3900

Courses, forums and symposia are added to the schedule throughout the year.  Subscribe to the e-newsletter to learn about upcoming events and new programs: http://www.ntsb.gov/TC/list/list.htm