NTSB Training Center.

Managing Communications Following an Aircraft Accident or Incident (PA302)

COMMENTS FROM PREVIOUS PARTICIPANTS

  • "A must for people in the industry." – participant from a U.S. airline
  • "Best two professional days I have ever spent. Very Beneficial. Provided real-life examples of guidelines of what can and cannot be said." – participant from a state transportation department
  • "Provided great insight into the role of print, wire, and live media in disseminating accurate and valid information free of spin and speculation." – participant from business aviation
  • "Very good information for those who have never been through a major accident." – participant from a U.S. airport
  • "As a corporate communications manager, the information is invaluable." – participant from a U.S. airline
  • "Learning from other aviation personnel really helps put into perspective what to expect and what contacts to make and have on hand." – participant from a U.S. airport
  • "Very helpful in providing big picture perspective on the sum of components applicable in dealing with events planned and unplanned." – participant from business aviation
  • "Very informative. Will recommend that all of our PR officers attend." – participant from a European airline
  • "This course opened my eyes to a lot of the many factors involved in a disaster situation that I had not previously considered." – participant from a U.S. airport
  • "This conference clarified a great deal of what we can/should do and what we should/must avoid. I want to send my entire team." – participant from a U.S. airline
  • "Like life insurance, you don’t want to have a need for much of this information, but it should make life go a lot smoother when the alarm goes off." – participant from business aviation
  • “I usually am not a conference-goer, other than as a speaker, simply because I have found that I don’t get much from them other than validation of things I have been doing over the course of my career. This conference was different…significantly so. I came back to work with knowledge of things I need to examine and an appreciation of new ideas to include, not only in our crisis plans, but in all areas of communication. Thanks for a great learning experience!” – participant from a U.S. airline
WHO HAS ATTENDED
(235 ORGANIZATIONS FROM MORE THAN 30 COUNTRIES)

AIRPORTS

  • Aruba Airport
  • Ashville (NC) Regional Airport
  • Austin-Bergstrom International Airport
  • Baltimore-Washington International Airport
  • Calgary (Alberta) International Airport
  • Chattanooga Metropolitan Airport
  • Cincinnati International Airport
  • City of Phoenix Aviation Dept.
  • Columbia (SC) Metropolitan Airport
  • Columbus (OH) Regional Airport Authority
  • Dallas-Ft. Worth International Airport
  • Denver International Airport
  • El Paso International Airport
  • Fairbanks International Airport
  • Ft. Wayne-Allen County Airport
  • Fresno-Yosemite International Airport
  • Grand Forks Regional Airport Authority
  • Grand Rapids (MI) Gerald Ford International Airport
  • Greenville-Spartanburg International Airport
  • Harlingen (TX) Valley International Airport
  • Harrisburg International Airport
  • Houston Airport System
  • Huntsville-Madison County (AL) Airport
  • Jacksonville International Airport
  • Jeddah (Saudi Arabia) International Airport
  • Kansas City International Airport
  • Kelowna (BC, Canada) International Airport
  • King County International Airport
  • Knoxville (TN) Airport
  • Lexington (KY) Airport
  • Los Angeles International Airport
  • Louisiana Department of Aviation
  • Manassas Regional Airport
  • Massachusetts Port Authority
  • Milwaukee General Mitchell International Airport
  • Nashville International Airport
  • Nassau Airport Development Company
  • Oakland International Airport
  • Ontario (CA) International Airport
  • Orange County (CA) John Wayne Airport
  • Ottawa International Airport
  • Paducah (KY) Barkely Regional Airport
  • Pensacola Regional Airport
  • Portland (OR) International Airport
  • Quebec International Airport
  • Raleigh-Durham Airport Authority
  • Reno-Tahoe International Airport
  • Roanoke (VA) Airport
  • St. John’s International Airport Authority
  • Sacramento County Airport System
  • Salt Lake City Department of Airports
  • San Antonio International Airport
  • San Diego International Airport
  • San Francisco International Airport
  • San Jose International Airport
  • Sarasota-Manatee Airport
  • Seattle-Tacoma International Airport
  • Tampa International Airport
  • Tulsa International Airport
  • Virgin Islands Port Authority
  • Washington Dulles International Airport
  • Washington Ronald Reagan National Airport
  • Winnipeg Airports Authority

AIRLINES

  • Air Canada
  • Air France
  • Air Jamaica
  • Air Lingus
  • Air New Zealand
  • Air Wisconsin Airlines
  • AirTran Airways
  • Alaska Airlines
  • All Nippon Airways
  • Allegiant Air
  • American Airlines
  • Atlantic Southeast Airlines
  • Atlas Air
  • British Airways
  • Cape Air
  • Caribbean Airlines
  • Cathay Pacific Airways
  • Comair Delta Connection
  • Compass Airlines
  • Condor Berlin
  • Continental Airlines
  • Delta Air Lines
  • Egypt Air
  • El Al Airlines
  • Emirates Airlines
  • Etihad Airways
  • Eurofly
  • ExpressJet Airlines
  • FedEx
  • Frontier Airlines
  • Great Lakes Airlines
  • Hawaiian Airlines
  • Horizon Air
  • Iceland Air
  • Japan Airlines
  • Jazz Air
  • JetBlue Airways
  • LAN Argentina
  • LAN Chile
  • Lufthansa German Airlines
  • Lynx Aviation
  • Mesa Air Group
  • Middle Eastern Airlines
  • Northwest Airlines
  • Philippine Airlines
  • Republic Airways
  • SATA Air Ašores
  • Saudi Arabian Airlines
  • Scandinavian Airlines System
  • SkyWest Airlines
  • Southwest Airlines
  • Spirit Airlines
  • TAM Airlines
  • Trans States Airlines
  • United Airlines
  • UPS Airlines
  • US Airways
  • Virgin America
  • Virgin Atlantic Airways
  • Westjet

BUSINESS AVIATION

  • AAR Corporation
  • Abbott Laboratories
  • Air Charter Safety Foundation
  • Air Methods
  • Alpha Flying
  • Aramco Services
  • BMW Flight Service
  • Delta AirElite Business Jets
  • Dow Corning
  • Era Helicopters
  • ExcelAire
  • Executive Jet Management
  • Flight Options LLC
  • Global Aviation Holdings
  • Hendrick Motorsports
  • Heritage Flight
  • Jet Aviation
  • Mercy Flights
  • MetroJet Limited
  • Miami Air International
  • National Business Aviation Association
  • Netjets
  • New World Jet Corporation
  • Omni Air Transport
  • Pentastar Aviation
  • SCANA Corporation
  • Signature Flight Support
  • VIH Cougar Helicopters
  • Wal-Mart Aviation

GOVERNMENT AGENCIES/ORGANIZATIONS

  • Accident Investigation Bureau of Nigeria
  • Air Accident Investigation Branch (UK)
  • Aviation Safety Council (Taiwan)
  • Bahamas Civil Aviation Department
  • Bureau D’Enquêtes Et D’Analyses (France)
  • Brazilian Civil Aviation Department
  • Canadian Air Force
  • City of San Mateo, California
  • City of Phoenix, Arizona
  • City of Portland, Maine
  • City of Rancho Cordova, California
  • Dutch Safety Board
  • Embassy of France
  • European Aviation Safety Agency
  • Port Authority of New York and New Jersey
  • Republic of Korea Air Force
  • Royal Canadian Mounted Police
  • Transport Accident Investigation Commission (New Zealand)
  • Transportation Safety Board of Canada
  • U.S. Air Force
  • U.S. Chemical Safety Board
  • U.S. Civil Air Patrol
  • U.S. Department of State
  • U.S. Federal Aviation Administration
  • U.S. National Oceanic and Atmospheric Administration
  • U.S. Transportation Security Administration

AVIATION INDUSTRY MANUFACTURERS

  • Airbus
  • Boeing
  • Bombardier
  • Embraer
  • General Dynamics
  • Pratt and Whitney
  • Rolls-Royce

OTHER ORGANIZATIONS

  • 4R Consultants
  • Airlines for America
  • Air Transport Services Group
  • Aircraft Service International Group
  • Airclaims
  • Airports Council International – North America
  • Allegiant Travel Company
  • Allied Pilots Association
  • Association of Flight Attendants
  • Atlantic Coast Aircraft Services
  • Cargo Airline Association
  • Chartis Aerospace Adjustment Services
  • Colegio Oficial de Pilotos de la Aviacion Comercial (Spain)
  • Constructive Communication
  • Continuous Security
  • Dix & Eaton
  • Dombroff, Gilmore, Jaques & French
  • Embry-Riddle Aeronautical university
  • FEI Behavioral Health
  • German Airline Pilots Association
  • Global Aerospace
  • HAECO
  • HealthNet Aeromedical Services
  • IBM
  • International Air Transport Association
  • International Federation of Airline Pilots’ Associations
  • Irish Airline Pilots' Association
  • John Bailey & Associates
  • Ketchum Public Relations
  • Kiewit Corporation
  • Kenyon International Emergency Services
  • Lambert, Edwards & Associates
  • LORD Coporation
  • McNeil Technologies
  • Ogilvy Public Relations Worldwide
  • Rudder Finn
  • SATA Internacional
  • Schwan's Shared Services
  • Sindicato Español de Pilotos de Líneas Aéreas (Spain)
  • South Portland (Maine) Fire Department
  • Southwest Airlines Pilots' Association
  • Sunwing Travel Group
  • Surdex Corp.
  • Thousand Mile Journeys
  • U.S. Airline Pilots Association
  • Utah Valley University
  • Walker Machinery Company
  • Weber Shandwick
  • Wichita State University – Elliot School of Communication

 

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