Title

Managing Communications During an Aircraft Accident or Incident

Co-sponsor

Airports Council International - North America (ACI-NA)

Description

The course will teach participants what to expect in the days immediately following an aviation accident or incident and how they can prepare for their role with the media.

ID Code

PA302

Dates, Tuition and Processing Fee

October 7-8, 2010
$720 for all applications with payment received by September 7, 2010
$792 for all applications with payment received September 8 – September 30, 2010
$842 for all applications with payment submitted between October 1 and
12:00 pm (noon) ET on October 6, 2010
$50 processing fee will be added to tuitions for all offline applications. All payments must be received by October 6 or admission will be denied.

Times

9:00 am – 5:00 pm

Location

NTSB Training Center • 45065 Riverside Parkway • Ashburn, Virginia 20147

Additional Airports Courses

Save on travel, time and expenses – attend a related course in the same week.
Transportation Disaster Response - Airport Preparedness Program presented by the NTSB is offered October 6, 2010

Status

OPEN. Applications are now being accepted.

Apply to Attend

October 7-8, 2010

CEUs

1.3

Overview

• How the National Transportation Safety Board organizes an accident site and what can be expected in the days after an aviation disaster from the NTSB, FAA, other federal agencies, airline, airport, media and local community
• Strategies for airline and airport staff to proactively manage the communication process throughout the on-scene phase of the investigation
• How the NTSB public affairs officers coordinate press conferences and release of accident information and what information the spokespersons from the airport and airline will be responsible to provide to the media
• Making provisions for and communicating with family members of those involved in the accident
• Questions and requests likely encountered from the airlines, airport staff, family members, disaster relief agencies, local officials and others

> Comments from course participants
> See the 176 organizations from 25 countries that have sent staff to attend this course

Performance Results

Upon completion of this course the participant will be able to:

• Be better prepared to respond to a major aviation disaster involving a flight departing from or destined for participant’s airport
• Demonstrate greater confidence in fielding on-scene questions about the many aspects of the investigation and its participants, including what types of specific information may be requested
• Identify the appropriate Public Affairs roles for the various organizations involved in an accident investigation.
• Be more productive in the first few hours after an aviation disaster by understanding which tasks are most important and why
• Perform job responsibilities more professionally and with greater confidence given the knowledge and tools to manage the airport communications aspect of a major aviation disaster

Who May Attend

This course is targeted to those who, in the event of an aviation disaster, will need to provide a steady flow of accurate information to media outlets and/or other airport, federal or local authorities.

Accommodations

Area hotels and restaurants

Airports

Washington Dulles International (IAD): 10 miles
Washington Ronald Reagan National (DCA): 30 miles
Baltimore/Washington International (BWI): 60 miles

More Information