INFLUENCES ON VIRGIN’s POLICY TO PROVIDE ‘CARECHAIRs’

• UK Child Restraint Regulations

• Results of seat installations trials

• Ability to comply with Operational Conditions for car-type seat installation and use

• Ability to comply with Acceptance Criteria

• Customer care influences:

  • Effects of last minute refusal to accept their car seat
  • Effects of policy not to offer a service which other airlines did.

Previous slide

Next slide

Back to first slide

View graphic version